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Saudi Arabia’s national flag carrier, has unveiled its groundbreaking digital platform, the Travel Companion (TC), marking a significant milestone in its two-year strategy to reshape the airline travel landscape. Developed in collaboration with global professional services firm Accenture, the TC leverages cutting-edge artificial intelligence to redefine how travelers engage with the airline industry.
The Travel Companion introduces a host of personaliaed features tailored to individual preferences, delivering search results from verified sources and employing image-based responses for enhanced user experience. This comprehensive platform serves as a unified hub, enabling users to seamlessly book concierge services such as accommodations, transportation, dining options, activities, and attractions without the hassle of switching between multiple applications.
Future iterations of the TC will incorporate advanced functionalities like voice command and digital payment solutions, further streamlining the travel experience. Accessible through a telecom e-SIM card provided by Saudia, the always-on Travel Companion ensures global connectivity, allowing users to purchase data packages for continuous access to its suite of services.
With ambitions beyond traditional flight bookings, the Travel Companion aims to position itself as the premier app for travellers, offering unparalleled travel insights and convenience. His Excellency Engr. Ibrahim Al-Omar, Director General of Saudia Group, expressed excitement about the platform’s launch, emphasizing its role in revolutionizing digital travel experiences and providing guests with unparalleled convenience and flexibility.
“We are thrilled to introduce the Travel Companion, a game-changer in the airline industry that will revolutionize the digital travel experience. This platform, resulting from our ongoing collaboration with Accenture, signifies our forward-looking approach to providing guests with unparalleled convenience and flexibility,” he said.
This collaboration between Saudia and Accenture represents a significant step towards redefining the standards of digital travel and setting new benchmarks in the airline industry.
The Skyscanner survey showcases the travel aspirations and meticulous planning of Gen Z in India, emphasising their inclination toward cultural immersion, vegetarian-friendly options, and thorough itinerary planning. Understanding these travel preferences, Skyscanner said it aims to empower young travellers by providing valuable resources and tools for effective trip planning and budget management.
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